Guarantee rods
Pozò rods are covered by two distinct and different forms of guarantee.
A) Rod guarantee: 3 years against factory defects.
B) Top section guarantee: 5 years unconditional guarantee (with the exception of the EASICAST ,TELESCOPIC , BAMBOO series)
Both these forms of guarantee are limited to the first owner of the rod.
The guarantee start date is the same as the date shown on the guarantee certificate.
WHAT TO DO IN THE CASE OF BREAKAGE
- In the case of breakage of a section of the rod (with the exclusion of the rod tip section) the first owner should consign the whole rod complete with tube , guarantee certificate either to an authorized Pozò dealer or directly to Pozò Fly Fishing Products s.r.l.
Pozò Fly Fishing Products s.r.l. will inspect the rod and determine the cause of breakage.
For damage which is a factory defect, determined solely and exclusively by Pozò Fly Fishing Products s.r.l. the rod or the rod section/part will be repaired or replaced without cost to the first owner.
For damage caused by negligence or improper use determined solely and exclusively by Pozò Fly Fishing Products s.r.l. the repair or replacement will be carried out after approval by the first owner of the cost of the repair/replacement.
- In the case of breakage of the tip section of the rod it is sufficient to consign only the tip section to an authorised Pozò dealer or send it directly to Pozò Fly Fishing Products s.r.l.
Only the cost of transport from Pozò Fly Fishing Products s.r.l. to the authorised Pozò dealer or the address of the first owner will be charged at the standard rate of 80 Euros for tip section and euros 90 for others sections , for all countries in Europe.
